Therefore it’s best to start as soon as you realize the package is missing, as you only have a short window of opportunity.ĭelivery Confirmation Included on Package? The USPS will be making a painstaking search of their Mail Recovery warehouses to find your package. If you have photographs of the package or the product inside the package, that will be a major help.īe patient, as this process will take a considerable amount of time. You’ll need to provide both the delivery and return addresses from the package, and, if you are able, phone numbers for both the sender and recipient.Īlso, you will need to provide as detailed a description of the package and its contents as you can, to help in identification. To start a Search Request, your package must be worth at least $25 – below that and the items are probably already gone. Let them know that you have a package missing, and ask them to start a Mail Recovery Center Search Request. The first step in finding a lost package is to go to your local Post Office. Step One: Submit a USPS Mail Recovery Center Search Request Get more info on 2012 USPS Mail Recovery Center auctions. Once this time period has elapsed and if the owner has not claimed the contents, the USPS will auction off the products.
Insured Packages (may be held up to 1 year). Priority Mail packages without Delivery Confirmation. Priority Mail packages with Delivery Confirmation. As for parcels or envelopes holding items worth more than $25, and if there is no way to forward the parcel on or return it, the USPS will hold it for three or six months depending on the mail class or special services used. Personal correspondence or other envelopes valued below $25 are immediately shredded without opening in most cases. If valuable items are present inside the package, it is then opened to determine if there are any clues to the delivery address. These offices hold all mail that cannot be delivered to the addressee or returned to the sender, usually because the address is either illegible or missing.Īt the Mail Recovery Center, envelopes and parcels are scanned to see if there is anything of value within the package. If your package has gone missing, there is a good chance that it may be at one of the USPS’ two Mail Recovery Centers in Atlanta, GA and St. However, mailing and shipping labels can come off in transit and if a package does not have a properly placed return address, your letter or package can become undeliverable.Īctions to Take if your USPS Letter or Package is Lost: The vast majority of those mail pieces arrive without incident. Postal Service handles over 160 billion mail pieces every year, with over 6,400 items processed each second. 
Update: The process for locating missing mail can now be started online
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